Common MEPCO Electricity Issues & How to Fix [Voltage Fluctuations]

MEPCO (Multan Electric Power Company) distributes electricity in South Punjab, which is a large geographical area (Bhakkar to Bahawalnagar and Sahiwal to Sadiqabad). MEPCO consumers come across many issues, some of which are common.

In this article, we will discuss the most common problems a consumer may face and their potential solution in 2025. 
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Voltage Fluctuation is something that is always on the list. Other common issues are listed below;

1. Voltage Fluctuations
2. Frequent Power Outages
3. Overbilling & Metering Issues
4. Transformers Overloading & Failures
5. Unauthorized Connections (Kunda System) /Line Losses /Electricity Theft

1. Voltage Fluctuations:

Voltage Fluctuations are always the most common and the most hurting issue faced by MEPCO consumers. Voltage Fluctuations refer to low voltage at peak hours or sudden voltage spikes. Low voltage makes the appliances work improperly and affects their performance.

The sudden voltage spikes damage the appliances, resulting in severe financial loss to consumers.

Prolonged voltage fluctuations damage appliances, increase energy consumption, and raise electricity costs. This shortens the lifespan of devices like refrigerators and air conditioners, causing production delays and inefficiencies in industries.

To ensure reliable power, it’s essential to address voltage instability through infrastructure upgrades, voltage stabilizers, and effective load management.

2. Frequent Power Outages:

There are two types of power outages for MEPCO consumers. The first one is the scheduled load shedding or planned power outage for load sharing (you can check the load shading schedule here). The second one is the unplanned outages due to faults.

Unplanned outages result from transformer failures, power line damage, grid issues, or severe weather. Prolonged outages harm businesses and daily life. Consumers can invest in backup power solutions like UPS systems or generators. Regular maintenance, prompt fault reporting, and enhanced grid management can reduce these outages’ frequency and duration.

3. Overbilling & Metering Issues:

There are two types of overbilling & metering issues for MEPCO consumers. The first one is the faulty electricity meters that lead to incorrect billing (Register a complaint against MEPCO overbilling). The second one is the estimated billing instead of the actual reading or actual electricity consumed.

Faulty meters can over- or under-record usage, causing financial losses for consumers and MEPCO. Delayed meter readings lead to estimated billing, often inequitable for low-usage customers. Regular monitoring and prompt reporting are essential to overcome this issue. MEPCO should adopt smart metering for accurate, transparent billing.

4. Transformers Overloading & Failures;

Transformer overloading and failures are common issues faced by MEPCO consumers, especially in high-demand areas. Overloading occurs when the connected electricity demand exceeds the transformer’s capacity, leading to overheating and reduced efficiency. Frequent overloading weakens transformers, causing unexpected failures and prolonged power outages.

Aging infrastructure, unauthorized connections, and urbanization lead to transformer failures, causing blackouts. Consumers can report unauthorized connections and manage the load. MEPCO can improve stability by upgrading transformers, maintaining them regularly, and optimizing load distribution to reduce failures.

5. Unauthorized Connections (Kunda System)/Line Losses/Electricity Theft:

Unauthorized Connections known as Kunda System is the way to stool electricity from the distribution in congested city areas, tribal areas, and hard-to-reach remote areas. These illegal connections bypass electricity meters while using the electricity. They also overload the power infrastructure. This also leads to voltage fluctuations and unplanned outages.

Electricity theft causes financial losses for MEPCO and degrades service quality for paying consumers. High losses lead to load shedding and tariff hikes. In 2025, smart metering, enhanced enforcement and upgraded infrastructure may help to get rid of this. Consumers can aid by reporting illegal connections and demanding fair electricity distribution.

For further help with MEPCO or to register your complaint online, please visit here.

MEPCO consumers experience persistent electricity issues like voltage fluctuations, outages, overbilling, transformer failures, and theft. These disrupt daily life and cause financial losses. MEPCO needs to resolve these issues by implementing infrastructure upgrades, smart metering, and strict regulations.